Meet the Team

Sharon is the Executive Director of Quabbin Mediation. She founded the organization in 1995. A mediator and trainer, she develops and implements mediation, active bystandership, negotiation and conflict resolution curricula in a multitude of settings.

With over forty years' experience in organizational development, she has particular skills in creating innovative programs and securing financial support for them. One such program is Veterans Mediation, which trains military-connected community volunteers to mediate for their peers. Another is Training Active Bystanders, an effective, evidence-based school and community program.

Sharon grew up in a military family. She earned a Bachelor of Arts degree in Legal Studies with a concentration in Journalism from the University of Massachusetts at Amherst, and has worked as an editor, publisher, and business development consultant.

Susan is the Assistant Executive Director and Training Director for Quabbin Mediation.  She has been with Quabbin Mediation for 20 years and together with Sharon Tracy developed the Veterans Mediation curriculum.

As training Director, Susan plans, implements and coordinates all the training activities of Quabbin Mediation. This includes creating curricula, developing and maintaining contacts with training sites and trainers, scheduling all aspects of trainings, and direct involvement with implementing training.

Susan has several military-connected family members, including her father.  Using her degree from Hampshire College in Social Justice and Education, Susan has developed and delivered curriculum in mediation, conflict resolution and negotiation.

Jim is a veteran and has years of experience teaching mediation skills to other veterans.